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Premium subscription
At the bottom of your home screen click the premium icon Click on the "buy now" button. You will be automatically directed to various modes of payment options. Please select your preferred method of payment option. Complete your payment successfully & enjoy the unlimited ad-free audio.
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Android- You can purchase the premium subscription using the given modes of payment: UPI Net Banking Credit Card and Debit Card. iOS- You can purchase the premium subscription using Apple Wallet only. Web - You can purchase subscription using UPI.
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Occasionally this happens on Apple Wallet created accounts so we've implemented an easy fix right into the app for you. Here's what to do: Sign in with the same Apple ID you used to purchase your subscription and try the following steps (preferably do this on an iOS device you would have originally purchased this subscription from if you still have access to it) Open Kuku FM app >Settings > Restore Purchase (Subscription) The app will show you the exact email ID / phone number you have subscribed with. After this you can sign out from the Kuku FM app and sign in correctly with the correct ID. *Please note: Restore Purchase will only work with subscriptions bought via Apple Wallet*.
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We have a 3 days refund window with a no-question-asked policy only for an annual plan. The 3 days refund policy will allow you to explore our entire content on Kuku FM and in case you dislike the app or change your mind you can claim your 100% refund within the 3 days of the purchase by reaching put to us via in app chat support by clicking the below link - https://kukufm/chat (Make sure you are using an updated version of the app). Suppose you cancel the subscription after the 3rd day. In that case your access to the premium subscription remains active till the end of the current billing period even if you have canceled your membership midway.
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We have a 3 days refund window with a no-question-asked policy only for an monthly plan. The 3 days refund policy will allow you to explore our entire content on Kuku FM and in case you dislike the app or change your mind you can claim your 100% refund within the 3 days of the purchase by reaching put to us via in app chat support by clicking the below link - https://kukufm/chat (Make sure you are using an updated version of the app). Suppose you cancel the subscription after the 3rd day. In that case your access to the premium subscription remains active till the end of the current billing period even if you have canceled your membership midway.
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To get an invoice of your transaction kindly open the message that you have received on your WhatsApp from KUKUFM. Kindly reply "Receipt" on the same message to receive the receipt for your subscription.
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The Monthly Premium Plus Plan (Family plan) allows usage on up to 4 devices whereas the Monthly and Annual Premium Plans are limited to a single device each. Note : Use your registered email ID or phone number to login in multiple devices"
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